# Pozible Help Center

> Help center for Pozible Support

## General

- [Privacy Policy](http://help.pozible.com/en/articles/11807708-privacy-policy.md)
- [What is Pozible?](http://help.pozible.com/en/articles/1535373-what-is-pozible.md)
- [What is crowdfunding?](http://help.pozible.com/en/articles/1535369-what-is-crowdfunding.md)
- [How does crowdfunding work?](http://help.pozible.com/en/articles/1535377-how-does-crowdfunding-work.md)
- [What are rewards?](http://help.pozible.com/en/articles/1539226-what-are-rewards.md)
- [What is a pledge?](http://help.pozible.com/en/articles/1539230-what-is-a-pledge.md)
- [Is my project suitable for Pozible?](http://help.pozible.com/en/articles/1535554-is-my-project-suitable-for-pozible.md)
- [How does the platform make money?](http://help.pozible.com/en/articles/1539448-how-does-the-platform-make-money.md)
- [What are the fees?](http://help.pozible.com/en/articles/1535522-what-are-the-fees.md): All the fees associated with running a Pozible crowdfunding campaign.
- [I forgot my password](http://help.pozible.com/en/articles/1539256-i-forgot-my-password.md)
- [How do I delete my account?](http://help.pozible.com/en/articles/1539471-how-do-i-delete-my-account.md): Temporarily deactivate or permanently delete your Pozible account.
- [How do I respond to a message?](http://help.pozible.com/en/articles/1539651-how-do-i-respond-to-a-message.md)
- [How do I unsubscribe from emails?](http://help.pozible.com/en/articles/2742510-how-do-i-unsubscribe-from-emails.md): Change your email preferences.
- [I have a weird $1 charge on my credit card](http://help.pozible.com/en/articles/1539654-i-have-a-weird-1-charge-on-my-credit-card.md)

## Campaign Creators

- [The cover image is updated but Facebook does not reflect the changes](http://help.pozible.com/en/articles/6742999-the-cover-image-is-updated-but-facebook-does-not-reflect-the-changes.md): The cover image for my Pozible project was updated but not reflected in facebook when some shares the website link or URL
- [Guidelines](http://help.pozible.com/en/articles/1539592-guidelines.md)
- [Do I have to be based in Australia?](http://help.pozible.com/en/articles/1539658-do-i-have-to-be-based-in-australia.md)
- [What currencies can I run my campaign in?](http://help.pozible.com/en/articles/2292150-what-currencies-can-i-run-my-campaign-in.md): Here's a handy list of currencies you can run a campaign in.
- [What happens if I don't hit my target?](http://help.pozible.com/en/articles/1539228-what-happens-if-i-don-t-hit-my-target.md)
- [Can I raise more than my campaign target?](http://help.pozible.com/en/articles/1535520-can-i-raise-more-than-my-campaign-target.md)
- [Do I need to pay GST?](http://help.pozible.com/en/articles/1535552-do-i-need-to-pay-gst.md)
- [Offering Acohol as a Reward](http://help.pozible.com/en/articles/4877288-offering-acohol-as-a-reward.md): More details on what you need to provide in order to sell alcohol products via your campaign in Australia and overseas.
- [DGR status for campaigns](http://help.pozible.com/en/articles/1539630-dgr-status-for-campaigns.md)
- [​Collect tax deductible donations](http://help.pozible.com/en/articles/1543280-collect-tax-deductible-donations.md)
- [What are Checklists?](http://help.pozible.com/en/articles/3276754-what-are-checklists.md)
- [How to format images in Project Description](http://help.pozible.com/en/articles/3386577-how-to-format-images-in-project-description.md): How to edit, align and format images in the project editor.
- [My image won't load](http://help.pozible.com/en/articles/1543311-my-image-won-t-load.md)
- [Image Dimensions](http://help.pozible.com/en/articles/2698473-image-dimensions.md): A guide to all the image dimensions you might need on Pozible!
- [Text Edit Options](http://help.pozible.com/en/articles/2874156-text-edit-options.md): What each option means in the Project Editor text input fields.
- [Default No Reward](http://help.pozible.com/en/articles/1543292-default-no-reward.md)
- [How do I add shipping to my rewards?](http://help.pozible.com/en/articles/3021644-how-do-i-add-shipping-to-my-rewards.md)
- [Can I set up a limit on physical rewards?](http://help.pozible.com/en/articles/3394837-can-i-set-up-a-limit-on-physical-rewards.md): How to get the most out of your rewards.
- [Booking Fee](http://help.pozible.com/en/articles/1543065-booking-fee.md)
- [How do I upload my photo ID?](http://help.pozible.com/en/articles/1535560-how-do-i-upload-my-photo-id.md)
- [How do I add team members to my project admin?](http://help.pozible.com/en/articles/3029599-how-do-i-add-team-members-to-my-project-admin.md)
- [How do I launch my campaign?](http://help.pozible.com/en/articles/1535538-how-do-i-launch-my-campaign.md)
- [Campaign Submission](http://help.pozible.com/en/articles/1539908-campaign-submission.md)
- [Why can't I edit my campaign?](http://help.pozible.com/en/articles/1535563-why-can-t-i-edit-my-campaign.md)
- [Why does my campaign have two different links?](http://help.pozible.com/en/articles/2880555-why-does-my-campaign-have-two-different-links.md): The difference between a profile link and a project link.
- [Setting a project to private](http://help.pozible.com/en/articles/1539627-setting-a-project-to-private.md)
- [Can I edit my campaign when it's live?](http://help.pozible.com/en/articles/1535564-can-i-edit-my-campaign-when-it-s-live.md)
- [Can I change my campaign timeframe?](http://help.pozible.com/en/articles/1535480-can-i-change-my-campaign-timeframe.md)
- [Can I lower my funding target?](http://help.pozible.com/en/articles/1535519-can-i-lower-my-funding-target.md)
- [How do I contact my supporters?](http://help.pozible.com/en/articles/3083078-how-do-i-contact-my-supporters.md)
- [I am having trouble sharing my campaign on Facebook](http://help.pozible.com/en/articles/1535510-i-am-having-trouble-sharing-my-campaign-on-facebook.md)
- [How do I get on the front page?](http://help.pozible.com/en/articles/1535507-how-do-i-get-on-the-front-page.md)
- [Stretch Targets](http://help.pozible.com/en/articles/1548706-stretch-targets.md)
- [I want to cancel \(or delete\) my campaign](http://help.pozible.com/en/articles/1535506-i-want-to-cancel-or-delete-my-campaign.md)
- [Can I add funds raised outside Pozible to my campaign total?](http://help.pozible.com/en/articles/3401016-can-i-add-funds-raised-outside-pozible-to-my-campaign-total.md): How to add funds raised through direct giving with Offline pledges.
- [When do I receive my campaign funds?](http://help.pozible.com/en/articles/1535596-when-do-i-receive-my-campaign-funds.md)
- [Where can I find the information \(data\) for my supporters & pledges?](http://help.pozible.com/en/articles/1535586-where-can-i-find-the-information-data-for-my-supporters-pledges.md)
- [What happens if my campaign fails?](http://help.pozible.com/en/articles/1535553-what-happens-if-my-campaign-fails.md)

## Campaign Supporters

- [Can I pledge without choosing a reward?](http://help.pozible.com/en/articles/1539463-can-i-pledge-without-choosing-a-reward.md)
- [I think I pledged twice by accident! How do I check?](http://help.pozible.com/en/articles/2664912-i-think-i-pledged-twice-by-accident-how-do-i-check.md)
- [Can I support a project in a different currency?](http://help.pozible.com/en/articles/1539215-can-i-support-a-project-in-a-different-currency.md)
- [Is it safe to add my credit card details?](http://help.pozible.com/en/articles/1539461-is-it-safe-to-add-my-credit-card-details.md)
- [My payment was declined](http://help.pozible.com/en/articles/1539452-my-payment-was-declined.md)
- [What payment methods can I use to pledge?](http://help.pozible.com/en/articles/1539222-what-payment-methods-can-i-use-to-pledge.md)
- [How do I contact a project creator?](http://help.pozible.com/en/articles/1535599-how-do-i-contact-a-project-creator.md)
- [How do I edit my pledge?](http://help.pozible.com/en/articles/1539196-how-do-i-edit-my-pledge.md)
- [How do I edit \(or add\) my shipping details?](http://help.pozible.com/en/articles/1539666-how-do-i-edit-or-add-my-shipping-details.md)
- [How do I cancel \(delete or refund\) my pledge?](http://help.pozible.com/en/articles/1535605-how-do-i-cancel-delete-or-refund-my-pledge.md)
- [Shipping Address Details](http://help.pozible.com/en/articles/1543061-shipping-address-details.md)
- [I never received my reward](http://help.pozible.com/en/articles/1539204-i-never-received-my-reward.md)

## Waitlists

- [What is a Waitlist?](http://help.pozible.com/en/articles/4383976-what-is-a-waitlist.md)